FAQs

Who is Cityconexx?

Cityconexx is an innovative organisation that manages an outsourced model to provide facilities management and category procurement solutions. Cityconexx has been created incorporating the extensive corporate experience of its founders and the introduction of new technology.

What is the Cityconexx Marketplace?

Cityconexx has developed a unique online platform, the Cityconexx Marketplace, which allows us to manage the relationship between the client, suppliers, and contractors with real-time transactions. The Marketplace allows us to be the single point of contact for all facilities and building services, enabling real-time, competitive pricing model that guarantees high-quality solutions and excellent value for money. From raising the issue or request, through to quoting, through to completing the task the Cityconexx Marketplace manages every step of the process.

Why should I use Cityconexx?

There are many reasons to use Cityconnex, our Marketplace platform delivers:
– timely and cost-effective solutions for your business
– there is no cost to access the innovative technology platform
– transparent view of all facilities management and procurement activities
– integrated reporting
– accredited suppliers and subcontractors
– lower costs across your value chain delivering cost savings directly to the customer

What training or support will my team receive?

Cityconexx has a dedicated account team that will train your business in how to use the platform. There are also extensive manuals and a direct phone number to contact your account manager. The Cityconexx platform is really user-friendly so the training process is really simple!

My business is unique, can the platform be customised to suit my business needs?

Our technology will enable us to deliver a customised solution efficiently by streamlining all maintenance works, compliance with policy and regulations at lower costs- all centralised in one platform.

Is the work completed guaranteed or certified?

Yes, all work completed is 100% guaranteed. All works are designed to enhance and protect your property investments, help to reduce operating costs, minimise risk and ensure optimal operational standards, free up your team to focus on your core business and customers.